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Basics

Getting Started

Learn the first workflow to try after signing in to JualFlow.

What JualFlow is

JualFlow helps WhatsApp-first businesses share a public page, receive checkout or enquiry details, and manage customers or prospects, enquiries, orders, leads, requests, follow-ups, documents, rewards where relevant, reports, and WhatsApp messages in one workspace.

Suggested first flow

  • Add or select a customer.
  • Publish a public page when you want visitors to browse products, services, or listings and send details through WhatsApp.
  • Create an enquiry, order, lead, or request.
  • Use the pipeline to track open opportunities.
  • Add a follow-up task.
  • Add product or service items if needed.
  • Generate a quotation, invoice, or receipt if needed.
  • Use a WhatsApp message template when following up.
  • If your plan and workspace are enabled for official WhatsApp Broadcasts, connect your own WhatsApp Business number from WhatsApp Broadcasts before creating campaigns.
  • Review the dashboard and reports when you want a quick business view.

Feedback

Use Send Feedback inside the app when something feels confusing, useful, or missing.

Need to report something from the app?

Use Send Feedback inside JualFlow so the owner can see the page context and review it properly.

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